FAQ
General
What do you sell?
We specialize in modded video game consoles, handhelds, and controllers. Whether you're looking for a fully customized console with upgraded hardware and preloaded games, or a controller with enhanced functionality, we've got you covered.
Are your mods legal?
Yes! All our modifications focus on hardware customization, cosmetic enhancements, performance upgrades and increasing hard drive capacity.
Do you offer custom orders?
Absolutely! If you have a specific request for a console, handheld, or controller, reach out to us, and we can work with you to bring your vision to life.
Are your products plug-and-play?
Yes! Our modded consoles, handhelds and controllers come pre-configured and ready to use out of the box.
Do your products come with instructions?
Yes! Every product we sell includes clear instructions to help you set up and used your modded console, handheld or controller. These may come in printed form, as a digital download (via QR code), or a video guide depending on the product. If you ever need additional assistance, our support team is happy to help!
Products
What kind of mods do you offer for consoles and hand helds?
We offer various mods, including:
Cosmetic Mods: Custom shells, LED lighting, and unique designs.
Performance Mods: Overclocking, cooling upgrades, hardware upgrads and storage capacity upgrades.
Homebrew Support: Enabling homebrew applications and emulation capabilities.
What kind of controller mods do you offer?
We customize controllers with features like:
- Interchangable joysticks
- Mouse-click triggers and face buttons
- Custom remappable back buttons
- Custom shells and buttons
- Rapid-fire
What kind of accessories do you offer?
At ModBoys Customs we offer a variety of video game accessories for all your gaming needs. From console controllers and cords to upgraded video output devices, browse our massive selection of new and used accessories now!
Ordering & Shipping
How long does it take to receive my order?
Processing times vary depending on customization complexity. Standard orders ship within 1-7 business days, while fully custom builds may take 2-3 weeks. Shipping times may vary depending on location. Read more about our shipping policies by clicking HERE
Do you ship internationally?
We currently offer shipping in the majority of locations in Canada and The USA. Additional shipping fees may apply depending on your location.
What payment methods do you accept?
We accept most major credit cards, Apple Pay, Google Pay, Shop Pay, Interact and PayPal.
Returns & Warranty
Do you offer returns or exchanges?
Yes! At ModBoys Customs, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may return it within 30 days of the delivery date for a full refund or exchange. Read more about our return policies by clicking HERE
Is there a warranty on your products?
Yes! We offer a 1 year warranty on all products. This covers functionality issues but does not include accidental damage or user modifications. Read more about our warranty policies by clicking HERE
What if my product arrives damaged?
If you receive a damaged or defective item, please contact us immediately at ModBoysCustoms@gmail.com with your order number and a photo of the damaged or defective item. We will provide instructions on how to return the item and will cover the cost of return shipping. You will have the option of a full refund or a replacement item within 1 year of your purchase, subject to availability.
Support & Contact
I need help with my modded console or controller. What should I do?
Check the troubleshooting guides within the products included instructions or contact our support team for assistance.
How can I get in touch with you?
You can reach us via email at ModBoysCustoms@gmail.com or by filling out our contact form by clicking HERE